Richard Buxton is no stranger to wearing many hats. Before launching Enrich Tech Solutions, his professional journey spanned diverse industries – from IT system administration and tech support to construction, maintenance, and even managing bustling bars and nightclubs in Leicester.
“I was an IT systems administrator/tech support engineer and data analyst previously,” Richard shared.
I’ve also worked in construction trades, maintenance and property development, and have also managed bars and nightclubs in Leicester in the early 2000s.”
With an eclectic background bolstered by years of practical experience and academic achievement, Richard always harboured the ambition of bringing his varied skills under one roof.
“For studies I have completed lots of IT courses as well as tech repairs and PC building studies over the years, but have also done a joint honours BA in Creative Writing and Popular Music – so variety is the spice of life!” he said. “As such, I have always wanted to put all this together and use my skills running my own business.”
His entrepreneurial journey began in 2019 when he collaborated with the then-director of MJ Computer Centre in Market Harborough to relaunch and manage the business, renaming it MH Tech Centre Ltd. Under his guidance, the business flourished – but change was on the horizon. When the company was sold in late 2023, the new ownership took the business in a different direction.
“Things went in a different direction so I decided to launch my own brand and develop my own business,” he explained.
The Birth of Enrich Tech Solutions
It was at this point that Richard launched Enrich Tech Solutions – a tech support and repair business rooted in customer service excellence and technical expertise.
“We believe that technology should empower, not frustrate” is our slogan,” he said.
“We provide over the counter tech support and advice, on the spot repairs, home and business callout services. We can undertake repairs for all devices, from Macbooks/laptops and computers to vintage hi-fi like Dansette record players, and new PC builds; specialising in the higher-end gaming builds. Our focus is first with the client, and with hope to make a lasting relationship.”
Finding Support through STWLC
Starting a new business is a formidable task, and Richard knew he needed the right support to succeed, which is where STWLC came in.
“I had a recommendation from a client at the Harborough Innovation Centre to ask the council about grants and loans for start-up businesses in the area, and STWLC was the first name recommended,” he recalled.
Richard found the application and interview process with STWLC to be refreshingly smooth and personable.
“It was all fairly straightforward. The online interview process was fine, and I quite enjoyed it. The Trustees were nice. It was mostly Sarah Hope (STWLC Operations Manager) I spoke to a few times, she was friendly, professional and good to deal with.”
“STWLC have had quite a pivotal role in my journey, from the business planning to the launch of everything it was key to have some extra funding.”
Putting the Loan to Work
With an interest-free business loan secured, Richard was able to transform his vision into reality.
“The funds were used to buy stock, set up the shop with furniture and all shop fittings, marketing materials and to buy additional tools for the trade. Plus, a portion was used to go towards a vehicle for business purposes.”
The support from STWLC was not just financial, it also played a crucial part in giving Richard the confidence to move forward decisively.
“STWLC have had quite a pivotal role in my journey, from the business planning to the launch of everything it was key to have some extra funding to help me start off in a way that can hit the ground running,” he said. “I would, and have recommended them to others already.”
A Bright Future Ahead
Thanks to his determination, wide-ranging skills, and a helping hand from STWLC, Richard Buxton has turned a moment of uncertainty into a thriving opportunity.
For more information on Enrich Tech Solutions, visit their website here
Thinking of launching your own business? Find out how STWLC can support your journey with an interest-free business loan.